Surface Pro Serial Number Check
Get access to our Surface Pro 3 Model Number information at any time of day or night. Hundreds of Surface Pro 3 Model Number questions have been answered here. I just bought a surface pro from ebay. The seller said he had 7 months left on his microsoft complete warranty for the surface. I just received the product.
You wouldn't want to have any surprises at a later point if you actually needed to make an extended warranty claim. You can check your warranty status with your Microsoft account here: Or here: Happy Holidays all.
Cannot be password protected, and include original chargers/accessories. Must contain hard drive. Devices must be running Windows 8 or newer. Any appraised value will be determined at trade-in and provided as a Microsoft online store redemption code and is valid online only. The online redemption code will be sent via email once CExchange receives and appraises your trade in.
When we ask the customer why they didn’t take it with them, they say “I tried, but it was easier to come here”. Microsoft really needs to streamline this process. Jim, I’m sorry but I don’t have any experience with that but, as far as it goes, it sounds like BS to me. I imagine that reseller was either just being lazy or wanted to try to get you to give them business. Here’s what I would try Call a Microsoft Store (doesn’t matter which one so long as they are in your country) and ask them. If they don’t know, have them give you a number for who to call.
This just open a can of worms. To your other question: I almost never buy refurbished (unless new is unavailable) because I tend to buy things and use them for very long time and I do expect them to last. A car and a computer are two different things. Sure you don't see used cars being sold as 'new' but you do see them being sold as 'runs like new'. But then again, I tend to stay away from those type of dealerships. I'm just saying, if it's a refurbished item you don't have anything to worry about.
We’re happy to help where we can but, sometimes, we reach a point where we just can’t do anything because the hardware is actually broken. When that happens, we often refer people to their local Microsoft Store (if they have one) or the Microsoft web site so they can get hardware/warranty support from there. Unfortunately, has made things a bit confusing when trying to get online support because there are 2 different web sites for getting hardware/warranty support for your Surface tablet.
Can you imagine a car dealer telling you it's a 'new' car even though it's a 'look new' car? This just open a can of worms. To your other question: I almost never buy refurbished (unless new is unavailable) because I tend to buy things and use them for very long time and I do expect them to last. I'm going to assume you've never bought something refurbished? Why do you assume that?
Nothing comes up for me. Not even an indication that I have a Surface Pro, much less a warranty.
Just be aware that from here on out you’re “on rails” so just do what the tech asks and accept that you will repeat some of the things you’ve already tried to fix the problem. The tech does indeed have a script and they have to run through it before starting the hardware replacement process.
Surface Pro Serial Number Lookup
To determine if the device is a Surface RT or Surface RT Pro, check the back of the kickstand: - devices contain the text Windows RT below the Windows logo - devices contain the text Windows 8 Pro below the Windows logo The Surface 2 family share a dual position kickstand with the text Surface inscribed. Kadhal movie songs. The Surface 2 comes in either a black or silver finish and the Surface Pro 2 is available in silver only. To determine if the device is a Surface 2 or Surface Pro 2, check the back of the kickstand: - devices contain the text Windows RT below the Windows logo - devices contain the text Windows 8 Pro below the Windows logo The has a multi position kickstand with the text Surface inscribed. It is available in silver only. The back of the kickstand contains the text Windows 8 Pro below the Windows logo.
When I escalated this to them they requested pictures and evidence of the device and packaging from before I shipped it, which I don’t have and never through of and pictures of it in its current condition. So whatever you do before you send them anything document the condition of the device and the packaging with images just before you hand it over to the shipping agent. Meanwhile I have an open ticket with the “CARE team” and no surface pro any more and I am expecting this will end up with Lawyers.
I'm happy to assist you in resolving this issue. Here are the steps to visually identify the Surface model you have and their respective technical specifications: The Surface RT (1 st gen) family share a single position kickstand with the Microsoft logo inscribed. They are available in a black finish only.
Recycle for Rewards program provided by CExchange, LLC., and other terms and conditions may apply. Not valid on prior orders or purchases; cannot be transferred or otherwise redeemed for cash or gift cards. May not be combinable with other offers. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Limit 1 trade-in per new Surface Pro 4 purchase per customer, up to a limit of 3 Trade-Ins.
Fortunately, you can add a (for business customers) for up to 45 days past the purchase date to a registered device. It will cost you around $129.99 USD for the plan but, it’s worth every penny the first time you drop your Surface on the cement. There are a couple of things to be aware of: • You can only get service plans on the Surface tablet itself. You can’t get a service plan for the keyboards.
• You can only upload videos smaller than 600MB. • You can only upload a photo (png, jpg, jpeg) or a video (3gp, 3gpp, mp4, mov, avi, mpg, mpeg, rm). • You can only upload a photo or a video. • Video should be smaller than 600mb/5 minutes • Photo should be smaller than 5mb •.
I just ran into the problem of needing to have my SP4 replaced due to damage, but since I returned it twice prior to that for dead pixels, they never attached the new serial number to the warranty. MS told me: 'You should have attached the serial to the warranty when you were in the store.' I laughed and said, 'I tried to, but you yelled at when I went behind the counter.' I ended up having to contact online support in the MS Store to get the whole thing sorted out. Some of these store personnel are kind of useless.
There is a Windows logo and two columns behind the kickstand. The right column is either 32GB or 64GB storage space, and the left column is the word “Surface” and the 12-digit serial number (look like XXXXXXXXXXXX.) If you are using the Surface Book Hub, it is on the bottom edge of the Clipboard whihc you use to attach to the keyboard. For the original packaging for your own device, the serial number is on the barcode label. Within Windows 8, you can also try this method in system.
They couldn't find any record of my purchase (despite having a receipt with a valid order number and my SP3 serial number clearly linked to the purchase on the receipt. They requested that I send them a copy of the receipt so that they could escalate the issue. Within a few hours I received an email stating that it had been added successfully, apologizing for the issue and thanking me for my purchase. All in all not a bad service experience but just a caution to anyone that may have added the plan after the fact. Make sure you verify that it is associated with your device. You wouldn't want to have any surprises at a later point if you actually needed to make an extended warranty claim. You can check your warranty status with your Microsoft account here: Or here: Happy Holidays all.
Any appraised value will be determined at trade-in and provided as a Microsoft online store redemption code and is valid online only. The online redemption code will be sent via email once CExchange receives and appraises your trade in. The redemption code will be valid until June 30, 2016.
I partly agree with Dinggus, as it's a device repaired to 'as new', but if you're expecting factory fresh new, only your sale of goods laws and warranty laws know for sure I was told by another company (Dell) a few years ago that if a new device or component was removed from the original packaging to be tested, it must be labeled 'refurbished' even if it has never been sold before. I received a 'refurbished' replacement from Dell that had a 'Power On Hours' of 2 hours, so I guess that that was really a new unit. Obviously, I can't check every component to see if it is new, but ideally, I want to check as many components as possible.
The Surface Pro 3 is real, and Microsoft's 'tablet that can replace your laptop' looks mighty impressive on paper, from its pixel-packed 12-inch screen to its almost impossibly slim 0.35-inch chassis, which hides up to a full-blown Core i7 processor. And that's only on the, er, surface: the thoughtful design tweaks Microsoft integrated into the tablet, from the deep OneNote pen integration to the improved Type Cover trackpad and more flexible kickstand, seem sure to make Microsoft's new slate far more comfortable to actually use than its smaller predecessors, as well. We're working on a Surface Pro 3 hands-on right now, but in the meantime, here are the hard nitty-gritty specification details that Microsoft only brushed upon in its Surface Pro 3 introduction—including detailed pricing and configuration info. Surface Pro 3 models Surface head Panos Panay touted the Surface Pro 3's Core i7 processor during its launch announcement, but there will actually be a wide (dare we say 'PC-esque?' ) range of Surface Pro 3 configurations available. While the smaller limits options for the device's on-board storage, the Surface Pro 3 will be available in a multitude of flavors, from a model with a Core i3 processor and 4GB of RAM for $800 all the way up to a version with a powerful Core i7 processor and 8GB of RAM for a jaw-dropping $1950.
I buy most of my electronics refurbished and have NEVER had a problem. Dell stuff for example HAS to be sold through their refurb store as it is built to order, and often it's never sold - so they sell it that way.